Privacy Policy

Introduction

Welcome to our Privacy Policy. This document explains how we collect, use, and protect your personal information when you use our services.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, and contact details you provide when registering or contacting us.
• Usage Data: Information about how you interact with our website, including pages visited and time spent.
• Device Information: Details about the device you use to access our services, such as IP address, browser type, and operating system.

How We Use Your Information

We use your information for the following purposes:

• To provide and maintain our services
• To notify you about changes to our services
• To provide customer support
• To gather analysis or valuable information to improve our services
• To monitor the usage of our services
• To detect, prevent, and address technical issues

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Third-Party Services

We may employ third-party companies and individuals to facilitate our services, provide services on our behalf, or assist us in analyzing how our services are used.

Your Data Rights

Subject to applicable law, you may ask us to:

• Confirm whether we process your personal information and provide access to a copy of it.
• Correct inaccurate or incomplete personal information.
• Delete your personal information and close your account.
• Restrict or object to certain processing of your personal information.
• Provide information you supplied to us in a portable, machine-readable format where applicable.
• Withdraw consent for processing that relies on your consent. Withdrawal does not affect processing that was lawful before withdrawal.

You can review and update available profile information in your account settings. You can close your account using Settings → Security → Delete Account. You may also exercise any of these rights by emailing support@rocketssend.com from your account email address and describing your request.

We may need to verify your identity before completing a request. We will respond within 30 calendar days, or inform you if applicable law permits additional time. We may retain transaction, security, or other records when required by law or when necessary to establish, exercise, or defend legal claims. If you believe we have not handled your request appropriately, you may contact the data protection authority in your jurisdiction.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us.